Why does competitive bidding always kill the best relationships?
The most dangerous lie in business is the idea that every person is a part that can be swapped out. We have built a whole world of rules around this lie. We call it “procurement best practice.” We call it “fairness in bidding.”
We tell ourselves that if we do not put every contract out for a rebid every , we are being soft or lazy or wasteful. But in the world of high-stakes safety, “new” is nearly always a synonym for “blind.”
When you force a new vendor into a site that was already running well, you are not just saving four percent on the hourly rate. You are burning the maps. You are throwing away the only thing that actually keeps a building from burning down: the memory of the man who walks the halls.
The Mapmaker of British Columbia
I watched this happen on a site in British Columbia. There was a guard named Elias. He had been on that specific construction site for . He was not a manager. He was not an owner. He was just the man who stayed while everyone else went home.
Elias knew that the south-side gate had a hitch in its latch. He
